Drop Assumptions to Progress

As mentioned in my last post, I am examining an information ecology according to the process outlined in Bonnie Nardi and Vicki O’Day’s Information EcologiesThis required developing an ethnography-driven methodology that centralizes on interviews and observation. Beginning my study, I quickly learned that assumptions were limiting my understanding and approach.

Understanding how technology is used within an information ecology (or team dynamic) seems to be easier if you are an active member. I perform this process every day, and I’ve had these conversations with my coworkers. Unfortunately, my level of familiarity served as an immediate disadvantage.

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Examining Information Ecologies

Last week, I briefly referenced the book Information Ecologies by Bonnie Nardi and Vicki O’Day in relation to analyzing social media platforms. This time let’s take a broader look at how to effectively examine the use of technology to incite positive change.

Do you think that the new instant messenger program at work is more distracting than beneficial? Does your team need new software to drive better business results? Are you unsure about speaking up? Nardi and O’Day will boost your confidence.

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