Drop Assumptions to Progress

As mentioned in my last post, I am examining an information ecology according to the process outlined in Bonnie Nardi and Vicki O’Day’s Information EcologiesThis required developing an ethnography-driven methodology that centralizes on interviews and observation. Beginning my study, I quickly learned that assumptions were limiting my understanding and approach.

Understanding how technology is used within an information ecology (or team dynamic) seems to be easier if you are an active member. I perform this process every day, and I’ve had these conversations with my coworkers. Unfortunately, my level of familiarity served as an immediate disadvantage.

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